Consultation required prior to any hair extensions services
If a customer decides to move forward with the service, then:
- Hair extensions consultation forms are filled out and paperwork is reviewed.
- We proceed to match the color and texture of hair extensions to the customer’s natural hair.
- A deposit is required to book the service.
- The remaining balance is due the day of the service.
Cost of the hair is additional
- Our service prices DO NOT include the cost of hair, unless specified in a package/special deal.
- Human Hair is provided for purchase by the salon. Call to make sure we have in stock prior to your installation appointment
- We are not responsible for any hair purchased, in or outside our salon hair.
- All hair is done to your specifications and is non –refundable or exchangeable due to health code violations.
- Please allow adequate shipment time for any pre-ordered hair. Failure to do so will result in appointment cancellation.
- All payments for hair must be paid for before the hair order is placed.
- The appointment deposit can be made once your hair arrives.
- There is an additional charge for using more than two bundles/packs of hair and for double-tracking or triple tracking.
EXTENSION REFUND POLICY
As with all hair extension services, there is NO refund due to the variables and nature of work. Any service issues must be addressed at the time of service for correction.
If your service was not done as per the understanding from the consultation, an adjustment or redo service may be requested; (not and undo & redo) the unsatisfactory portion of the service free of charge within a 1 week period.
Hair Extension Installation – please be sure your hair is shampooed, blown out and free of tangles and product – styling product will be added accordingly.
Need Hair Hair Extensions?
Be sure to let us know as soon as possible to ensure your hair order is placed in time for your visit. Can take up to 2 weeks.
Need Additional Services?
Please notify us via email at firstname.lastname@example.org or call us at (780)539-7274 if you would like to request additional services.